If your purchase has not performed as expected we’ll be happy to send you a replacement or replacement part.
Please submit the following information via email to: firstname.lastname@example.org for review.
- One image of the problem area for review
- Name, shipping address and phone number
- Date of purchase
- Email address
All items purchased from Tubby Table Toys, Inc. can be returned within 30 days of delivery for an exchange or a full refund of the price of the item and must include the original receipt.
If you are exchanging an item, please note that shipping charges to Tubby Table Toys, Inc. as well as return shipping is paid by the customer. Shipping on returned items is not refundable, unless the reason for the exchange or return is due to an error by Tubby Table Toys, Inc. (e.g. product is damaged or defective). Tubby Table Toys, Inc. will only return/exchange items purchased through tubbytabletoys.com and a copy of your receipt or your order number is required.
Please send your receipt to: email@example.com
Please note: A customer service representative will contact you within 48 hours of your submission with return instructions. Please expect a total processing time of 4-6 weeks to receive your refund or exchange. In many cases, it will be received sooner.